You will notice 2 tabs above the list of folders, 'All' and 'Subscribed'. From the Mail Section in outlook, Right click on 'INBOX'Д¤. Choose every IMAP account in the left and uncheck 'Include the selected account in this group' box.ДЎ. Steps 13-16 are optional if the new group you created does not send/receive.ДЎ5. Under 'When Outlook is Offline' Check 'Include this group in send/receive (F9.)' Select the new Group Name and make sure 'Include this group in send/receive (F9).' and 'Schedule an automatic/send receive every 30 minutes.'(Default is 30, however you can reduce this to 1) are checked. Repeat steps 7-9 for each IMAP account if you have more than one.ДЎ2. Make sure 'Send mail items,' 'Get folder unread count for subscribed folders,' and 'Receive mail items' are checked and 'Download complete items including attachments for subscribed folders' is selected.ДЎ0. Check the 'Include the selected account in this group' box.Д©. Click 'Define Send/Receive Groups.' It should be the second option from the bottom.ДЁ. Outlook 2013, perform the following steps:ДЈ. Option: Root folder path, this should just show 'Inbox'

File > Account Settings > Account SettingsвЂ¦ДҐ.

To set the root folder path for your IMAP account:ДЎ. Unfortunately, Outlook doesnвЂ™t detect this automatically but you can set it manually. Below are some common techniques you can try to resolve these kinds of issues. There could be a number of possible issues related to a mailbox not syncing properly when using Outlook 2013.

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